Terminate contract

Notice period: at least 1 month in advance

Please note that our agreement can be terminated at least 1 month and at most 3 months before the contract end date. You can cancel on any day of the month.

Would you like to terminate earlier than allowed by your contract? That’s possible, but we will be obliged to charge a penalty of €450, and you must take into account a notice period of 3 months.

Special cases:

• If you're renting via the Utrecht University Reserved Accommodation Programme at Limapad, you're committed to a fixed rental period. 
  → To cancel early, you must propose a replacement candidate for your accommodation.

• If you rent a property on Polakweg / Volmerlaan in Rijswijk, termination during the agreed minimum rental period is not possible.

Final inspection

A final inspection ensures the property is returned in the agreed condition.

Use the Final Checklist to prepare for inspection and avoid deductions.

• Checklist Final Inspection

Return keys

• Hand in your keys on the agreed date and location stated in your termination confirmation letter.

• Check the letter for the exact drop‑off details (time/place).

Final invoice

• After termination, you'll receive a departure statement containing your final invoice.

• Any outstanding amounts (e.g. repair or cleaning fees) will be settled through this invoice.

Deposit

• Within two weeks of your contract ending, we will refund your security deposit.

• Please note:

  • You cannot offset the deposit against unpaid charges yourself.

  • Ensure your bank account details are up to date in your profile so we can process the refund smoothly. You can share or change this via your payment details.

Service costs settlement

• Every year by the end of July, we provide a settlement of actual service charges with any adjustments for advance payments.

• After moving out, your final service charge settlement will be included in the next regular cycle—covering the rental period up to your departure.